What is a Skin Consultation

From the comfort of your own home, simply answer a few questions about your skin concern and skin goals and one of our professional dermal staff members will provide you with the product solutions tailored to your concerns. Learn More Here

What is included in your Video Skin Consultation

Our video skin consultations and an in depth review of your skin with one of our Dermal therapist for professional one-on-one consult to give you a tailored skin regime and right skincare products matched to your skin concern discussed in the video call. Valued at $50.00 Redeemable back on product purchase via a unique code.

Good to know:

  All questionnaires are reviewed by our professional staff of qualified Dermal Therapists and cosmetic doctors.
  $50.00 will be redeemable as a unique coupon code to put towards the products tailored to your skin concerns.
  Please ensure you upload 3x clear imagery of your skin concern for our staff to review before commencing the video call. This form will be sent to you via email.
  We are specialists in skin treatments and will be recommending products with active ingredients that have been formulated clinically for optimised results.
Disclaimer: We cannot prescribe medication for skin concerns. All online consultations are for skin concerns regarding acne, anti-ageing solutions or pigmentation solutions. If you have any further questions to understand if this is suited for you please contact us at

1 x Questionnaire form + redeemable coupon


MY SKIN SOLUTION, Online Consult

Product Type

Online consultation, Video Call

Skin Concern

Acne & Breakouts, Anti-ageing Preventative, Enlarged Pores, Hyperpigment Non-Hormonal, Oily

Shipping is free all over Australia for all orders over $100. A flat rate of $10 postage is charged for orders under $100.

Delivery times usually take between 3 to 6 working days for Australian deliveries and sometimes longer for remote areas.

These delivery times relate only to business days, Monday to Friday, and exclude weekends and Australian public holidays.

Exchange of an item must be within 10 days of purchase with a copy of receipt with clear evidence of an unused and unopened bottle or container. Sadly, we do not refund or exchange on SALE items or promotional packs. For help with your exchange, please contact us asap at

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