Free shipping on all orders over $100 / Buy now + Pay later with Afterpay

Free shipping on all orders over $100 / Buy now + Pay later with Afterpay

My Skin Solution™
Online Skin Consultations

Investing in your skin

If you are wanting to get the most out of your skincare and achieve healthy, clear skin, let us do the hard work and find the customised product solutions that will give you optimised results.

Our skin consultations are an exclusive one-on-one with one of our dermal therapists to learn and understand what your skin concern may be and provide you with a tailored product solution and skincare regime to follow.

Skin consultations are redeemable back on product purchase.

Our online skin consultations give you the in-house cosmetic clinic experience  virtually from the comfort of your own home.  This means you will get the top skin information, advice and education with a new understanding of your skin,  how cosmeceutical active ingredients can effectively target and treat your skin concern and cosmeceutical grade skincare solutions which are highly regarded by professional Cosmetic clinicians in the beauty industry.

Try it for free

We offer a free version to start you on your skin journey, via the button below. Just answer a few questions about your skin and skin concern and we will get back to you with a mini consult to help you with new understanding of cosmeceutical active ingredients selected to treat your skin and suggested products to give you best results.

Our free consultations are a short introduction into what will be best for you skin. For a further in depth consultation with a professional Dermal Therapist is included in our paid video consultations which are redeemable on product purchase.

What can I expect from my consultation?

Our team of professional dermal therapists and cosmetic doctors will deliver their expertise in providing you with an understanding of your skin concern,  selected cosmeceutical active ingredients to assist in your treatment, along with an in-depth skincare ritual with tailored products to suit your very own skin needs. The products we recommend and sell online are cosmeceutical grade with effective and visible results.

Everyone’s skin and skin concern is unique which means your skincare products will be uniquely matched to you.

Choose between a free mini version for a quick analysis or choose the paid version for a full in-depth consult with product solutions via a video call with our dermal therapist redeemable on back on product purchase.

How it works

Step 1.  By the link below select a time to schedule in your skin consultation and answer a few short questions about your skin for us to assess.

Step 2.  Start your one-on-one video call and our professionals will assess your skin, talk you through their recommendation and best product solutions to help treat your concern.

Step 3.  Receive a personal email with your product recommendations. Use your $50.00  coupon code to purchase any of the products recommended.

Step 4. You’re now one step closer to clear, healthy skin!


Frequently Asked Questions

How do I redeem my voucher?

Once your video consultation has been completed, you will receive an email with a list of products recommended and your unique coupon code. This code is to be copied and applied in the coupon section at the checkout.

If you need any further assistance with your coupon voucher, please email our friendly support team at

Are you dermatologists?

We are not dermatologists and cannot prescribe medication to treat skin conditions. We have a clinical team of highly trained professionals with Dermal Therapists, Cosmetic Doctors and cosmetic nurses.

Can I get a prescription from this consult for Tretinoin

We cannot prescribe topical medications including tretinoin. However we can advise and assess your skin for very similar alternatives including retinol and retinal. Both tretinoin and retinol are forms of retinonic acid.

I see other companies doing video consultations for free. Why is this one $50.00?

Our consultations are performed in our busy dermal clinics here is Perth, WA with one of our dermal therapists. $50.00 covers the time scheduled to have your skin assessed with a $50.00 redeemable voucher supplied at the end of the consultation to use towards products recommended. If you are not ready to commit to a paid consultation, why not try our free mini version here. 

What is the difference between the free skin consultation and the paid version?

Our Free consults are a trial version to help provide you with information about what might be some causes for your skin concern and our recommended active ingredients found in our cosmeceuticals that work best to treat it. Unlike our paid video consultations, you receive a one-on-one with one of trained Dermal Therapist to customise a treatment plan unique to your skin concern and skin type. These skin consultations are the same consultations we conduct at our dermal clinics before our client commences a treatment.


How long does the consultation go for?

Our video consults are 15 minutes in duration.

I need to cancel my appointment, please help.

Sure not a problem. Please contact us immediately if you are needing to cancel your consultation or rescheduling your booking. Cancellations can be made up until 24 hours before commencement.


With you every step of the way.

Email, live chat, phone call or video call, we are here if you need us.

We will provide a complimentary skin follow-up after your initial consultation to see how your results are going and if you have any further questions.

Meet our dedicated staff members here to assist you in finding your skin solution.